If your organization is migrating from Google Workspace to Microsoft 365 (or vice versa), admins are required to set up a new Guardz account linked to the new Workspace. The Guardz Support Team can then transfer your customers and account settings to ensure a smooth transition with no data loss.
Migration Process
Create a New Guardz Account
Sign up for Guardz using your new account at https://app.us.guardz.com/signup
Notify Guardz Support
Once your new account is created, contact Guardz Support to initiate the migration
The team will manually move all of your existing customers to the new account and ensure billing and settings are correctly applied
Verify Migration
Guardz will confirm when the transfer is complete
You can then verify that all customers, settings, and configurations appear as expected in the new account
Delete the Old Account
After verification, Guardz Support will safely remove your old Workspace–linked account