Guardz

This article will guide you through all the steps of migrating from one data center to another.

Follow the steps below and update our Support Team once completed (via chat or via email at <a href="mailto:support@guardz.com" target="_blank" rel="nofollow noopener noreferrer">support@guardz.com</a>)

Primary cloud app: - Keep a list of active users (you can export it in advance from the <a href="https://app.guardz.com/users" target="_blank" rel="nofollow noopener noreferrer">users page</a>)

Cloud Data: - Keep a list of allowed assets per tenant (<a href="https://app.guardz.com/security-controls?controls=CloudData" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Cloud Data Protection &gt; Assets Allow List</a>) - Keep a list of connected Cloud Data Apps for each tenant (<a href="https://app.guardz.com/security-controls?controls=CloudData" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Cloud Data Protection &gt; Connected Applications</a>)

Email Protection: - Keep a list of allowed/blocked email addresses per tenant (<a href="https://app.guardz.com/security-controls?controls=InboundEmail" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Email Protection &gt; Manage Block List / Manage Allow List</a>)

Device Protection: - Keep a record of your MSP global settings and policies (<a href="https://app.guardz.com/security-controls?controls=DeviceAgent" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Endpoint Protection &gt; Microsoft Defender Policy Settings</a>) - Keep a record of the override policies from the tenants' accounts

<a href="https://app.guardz.com/organization-settings" target="_blank" rel="nofollow noopener noreferrer">Organization Settings</a>: - Keep a record of your organization settings (Branding &amp; Customer facing info) - Keep a record of your SMTP integration

Subscription: - Go to <a href="https://app.guardz.com/subscription" target="_blank" rel="nofollow noopener noreferrer">Subscription &amp; Billing &gt; 'Unassign Plan'</a>, Cancel the subscription of each tenant

Delete Customer's tenant: - Go to the <a href="https://app.guardz.com/msp/customers" target="_blank" rel="nofollow noopener noreferrer">Customers page</a> and make sure it has been removed. If not, click on 'Delete customer'

1. Primary cloud app: - Keep a list of active users (you can export it in advance from the <a href="https://app.guardz.com/users" target="_blank" rel="nofollow noopener noreferrer">users page</a>)
2. Cloud Data: - Keep a list of allowed assets per tenant (<a href="https://app.guardz.com/security-controls?controls=CloudData" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Cloud Data Protection &gt; Assets Allow List</a>) - Keep a list of connected Cloud Data Apps for each tenant (<a href="https://app.guardz.com/security-controls?controls=CloudData" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Cloud Data Protection &gt; Connected Applications</a>)
3. Email Protection: - Keep a list of allowed/blocked email addresses per tenant (<a href="https://app.guardz.com/security-controls?controls=InboundEmail" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Email Protection &gt; Manage Block List / Manage Allow List</a>)
4. Device Protection: - Keep a record of your MSP global settings and policies (<a href="https://app.guardz.com/security-controls?controls=DeviceAgent" target="_blank" rel="nofollow noopener noreferrer">Security Controls &gt; Endpoint Protection &gt; Microsoft Defender Policy Settings</a>) - Keep a record of the override policies from the tenants' accounts
5. <a href="https://app.guardz.com/organization-settings" target="_blank" rel="nofollow noopener noreferrer">Organization Settings</a>: - Keep a record of your organization settings (Branding &amp; Customer facing info) - Keep a record of your SMTP integration 
6. Subscription: - Go to <a href="https://app.guardz.com/subscription" target="_blank" rel="nofollow noopener noreferrer">Subscription &amp; Billing &gt; 'Unassign Plan'</a>, Cancel the subscription of each tenant
7. Delete Customer's tenant: - Go to the <a href="https://app.guardz.com/msp/customers" target="_blank" rel="nofollow noopener noreferrer">Customers page</a> and make sure it has been removed. If not, click on 'Delete customer'

<a href="https://app.guardz.com/signup" target="_blank" rel="nofollow noopener noreferrer">Sign Up</a> to Guardz as a new customer and choose the relevant region

Primary Cloud App: - Connect the primary cloud app of your MSP to Guardz - Connect your tenants' primary cloud app - Activate licenses

Cloud Data: - Connect Cloud data applications for each tenant - After the initial scan of files ends, add the files listed above to the allowed assets

Email Protection: - Connect email protection app - Once done, you can add any allow/block rules

Device Protection: - Set up global settings &amp; policies based on the previous account - Set up overridden settings in the tenants

Device agent deployment: - You'll need to re-install the agent using the new organization keys There's no need to uninstall the agent using the script. All you need to do is to re-install with the new org keys.

Organization Settings: - Set up your MSP organization settings - Set up SMTP

Subscription: If you have a Pro plan, please update the CSM to adjust the subscription in the new account

1. <a href="https://app.guardz.com/signup" target="_blank" rel="nofollow noopener noreferrer">Sign Up</a> to Guardz as a new customer and choose the relevant region 
2. Primary Cloud App: - Connect the primary cloud app of your MSP to Guardz - Connect your tenants' primary cloud app - Activate licenses
3. Cloud Data: - Connect Cloud data applications for each tenant - After the initial scan of files ends, add the files listed above to the allowed assets 
4. Email Protection: - Connect email protection app - Once done, you can add any allow/block rules
5. Device Protection: - Set up global settings &amp; policies based on the previous account - Set up overridden settings in the tenants
6. Device agent deployment: - You'll need to re-install the agent using the new organization keys There's no need to uninstall the agent using the script. All you need to do is to re-install with the new org keys.
7. Organization Settings: - Set up your MSP organization settings - Set up SMTP
8. Subscription: If you have a Pro plan, please update the CSM to adjust the subscription in the new account