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Entra ID User and Microsoft 365 Actions

Updated over 2 months ago

Remove Inbox Rule via Outlook Web Access

  • Go to Outlook Web Access

  • Log in to the Affected Mailbox with the user name and password

  • Go to Option > Rules and remove the infected rule

Remove Inbox Rule via PowerShell

  • Log in to the Exchange Online via PowerShell and run the following commands:

install-module ExchangeOnlineManagement

Connect-ExchangeOnline

Suspend a user via Entra Admin Portal

  • Go to Entra Admin Center → Users → All users, find and select the user

  • Set Account Enabled = No (Block sign-in = Yes) under Edit properties, then Save

Password Reset via Microsoft Entra Admin Center

  • Go to Microsoft Entra Admin Center → Users → Find the affected user.

  • Click Reset Password → Choose the Reset password > Ensure you have the message “Password has been reset”

  • Save the new password temporarily in a secure location, such as a vault, for the next steps, and send it to the user

Password Reset via PowerShell

  • Connect first with Global Admin permissions

Connect-MgGraph -Scopes User.ReadWrite.All

Update-MgUser -UserId "[email protected]" -PasswordProfile @{ ForceChangePasswordNextSignIn = $true; Password = "Put Temporary Password } -Verbose

Reset MFA Settings via Microsoft Entra Admin Center

  • Entra Admin Center → Users → The required Users → Authentication Methods → Require re-registration of multifactor authentication

  • When the Require re-registration multifactor authentication pop-up message appears, choose OK

  • Then, the Require User Verification will run

Note: This will wipe all MFA registrations and force re-enrollment.

Reset Session via PowerShell

Note: Wait for a message in PowerShell.

  • Re-enable the User Account via PowerShell

  • Update-MgUser -UserId "[email protected]" -AccountEnabled $true

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