This feature lets MSPs decide how to manage potential spam emails for their customers.
It’s now possible to tailor the email security strategy according to your customer's specific needs.
With the increasing volume of spam emails, it’s crucial to have flexible options for managing these messages. This feature is designed to allow you to customize the spam handling process, ensuring that the inboxes are kept clean and secure without unnecessary disruptions.
What’s New:
Spam Detection Toggle: A new section called "Spam Detection" has been added under "Email Protection Scan."
Users can easily turn spam detection on or off according to their preferences.Customizable Spam Handling: Users can now configure the system to perform one of the following actions when a spam email is detected:
Add a banner and move the email to the junk/spam folder (Recommended).
Add a banner and quarantine the email.
Add a caution banner to the email.
Improved Threat Management:
New "Spam Emails" Issue Type: A new issue type, "Spam Emails," has been added, which will recognize spam emails that, while not reaching the risk threshold, are typically unwanted.
When a spam email is detected, an info-level issue will be generated under this new type.
Admin Notifications: Admins who do not wish to receive alerts for spam-related issues can adjust their notification settings to avoid alerts for Info severity issues.
(My Profile -> Email Notification Settings)
This update aims to provide users with more control and flexibility in managing spam emails, enhancing the overall effectiveness of the Email Security Module.