Guardz has built integrations with Autotask PSA & Connectwise Manage (PSA) systems. This new functionality allows for the reporting of issues directly to a PSA or ticketing platform. Managed Service Providers have the challenge of managing multiple customers across a variety of tools and through these new integrations, Guardz will automate the creation of tickets into the relevant workflow.

Integration setup is quick & easy, including mapping customers in Guardz to customers in the PSA system, establishing ticketing & queue type, and setting priorities. At the end of the day, our goal is to be where you need us. Don’t hesitate to reach out with a request for additional integration tools.