🚀 Your Guide to the Guardz User Portal

Introduction

Welcome to the Guardz User Portal—your personal security dashboard! Here, you can:

✅ View & manage quarantined emails 📩
✅ Complete security awareness training 🎓
✅ Take proactive steps to protect company data 🔐

By actively using the portal, you help prevent phishing, malware attacks, and unauthorized access to your organization. Let’s get started!

📌 Getting Started: Accessing Your User Portal

🔗 Portal Link: https://app.guardz.com/user-portal

🔹 How to Log In

1️⃣ Click the portal link above.

2️⃣ Choose Google Workspace or Microsoft 365, depending on your organization's email provider.

3️⃣ Sign in with your company email credentials.

4️⃣ You will be redirected to your Guardz User Portal Dashboard.

✅ Pro Tip: Bookmark the portal link for quick access!

📌 Navigating the User Portal

Upon logging in, your dashboard will look like this:

📌 Left Menu Options:

🛡️ Security Awareness Training – Complete assigned security lessons.
📩 Quarantined Emails – Review emails flagged as potentially suspicious.

🛡️ Email Security: Impersonation & Caution Banners

🚨 Why Does Guardz Flag Emails?
Email is one of the most common attack vectors used by hackers. Guardz automatically scans all incoming emails and applies banners to warn you of potential threats.

🔹 Impersonation Banners

👥 Purpose: Alerts you if an email attempts to impersonate someone in your organization.

📌 Triggers:

The sender’s email address resembles an internal company address but isn’t matched.
The sender’s alias matches an internal user, but the email address differs.

👀 Example:
❌ [email protected] → [email protected] (notice the "o" replaced with "0")

✅ What to Do?

Verify the sender before responding.
Report the email if it looks suspicious.

🔹 Caution Banners

⚠️ Purpose: Warns you about potentially risky emails that are not outright impersonations.

📌 Common Triggers:

The email contains suspicious links.
Unusual sender behavior (e.g., first-time email from an unknown domain).
Attachments with executable files or macros.

✅ What to Do?

If you recognize the sender, click "Mark as Safe."
If unsure, click "Report & Delete."
- Gmail users: The email will move to your Trash.
- Outlook users: The email will be permanently deleted.

📌 Quarantined Emails: Managing Suspicious Emails

🚨 Why are emails quarantined?
Emails that are moderately or highly suspicious are automatically moved to Quarantine for your review.

🔹 How to Review Quarantined Emails

1️⃣ You will receive an alert email notifying you about a quarantined message.

2️⃣ Click "Review" in the email, or go to User Portal > Quarantined Emails anytime.

3️⃣ The quarantined email will display key details:

From, To, Subject, Date/Time
Attachments (if any)
Reason for quarantine

🔹 Actions You Can Take

✅ Restore – If the email is safe, it will be moved to your inbox.
🗑️ Trash – The email will be permanently deleted.

💡 Did you know?
🚀 You don’t need to take action on every quarantined email—Guardz will automatically delete them after a set period (the time will be noted in your alert email).

🎓 Security Awareness Training

🎯 Why is this important?
Security awareness training helps protect you and your company against phishing, malware, and social engineering attacks.

📌 How to Access Your Training Assignments: