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Your Guide to the User Portal
Your Guide to the User Portal

Learn all about your User Portal.

Updated over 2 weeks ago

๐Ÿš€ Your Guide to the Guardz User Portal

Introduction

Welcome to the Guardz User Portalโ€”your personal security dashboard! Here, you can:

โœ… View & manage quarantined emails ๐Ÿ“ฉ
โœ… Complete security awareness training ๐ŸŽ“
โœ… Take proactive steps to protect company data ๐Ÿ”

By actively using the portal, you help prevent phishing, malware attacks, and unauthorized access to your organization. Letโ€™s get started!


๐Ÿ“Œ Getting Started: Accessing Your User Portal

๐Ÿ”— Portal Link: https://app.guardz.com/user-portal

๐Ÿ”น How to Log In

1๏ธโƒฃ Click the portal link above.
2๏ธโƒฃ Choose Google Workspace or Microsoft 365, depending on your organization's email provider.
3๏ธโƒฃ Sign in with your company email credentials.
4๏ธโƒฃ You will be redirected to your Guardz User Portal Dashboard.

โœ… Pro Tip: Bookmark the portal link for quick access!


๐Ÿ“Œ Navigating the User Portal

Upon logging in, your dashboard will look like this:

๐Ÿ“Œ Left Menu Options:

  • ๐Ÿ›ก๏ธ Security Awareness Training โ€“ Complete assigned security lessons.

  • ๐Ÿ“ฉ Quarantined Emails โ€“ Review emails flagged as potentially suspicious.


๐Ÿ›ก๏ธ Email Security: Impersonation & Caution Banners

๐Ÿšจ Why Does Guardz Flag Emails?
Email is one of the most common attack vectors used by hackers. Guardz automatically scans all incoming emails and applies banners to warn you of potential threats.

๐Ÿ”น Impersonation Banners

๐Ÿ‘ฅ Purpose: Alerts you if an email attempts to impersonate someone in your organization.

๐Ÿ“Œ Triggers:

  • The senderโ€™s email address resembles an internal company address but isnโ€™t matched.

  • The senderโ€™s alias matches an internal user, but the email address differs.

๐Ÿ‘€ Example:
โŒ [email protected] โ†’ [email protected] (notice the "o" replaced with "0")

โœ… What to Do?

  • Verify the sender before responding.

  • Report the email if it looks suspicious.


๐Ÿ”น Caution Banners

โš ๏ธ Purpose: Warns you about potentially risky emails that are not outright impersonations.

๐Ÿ“Œ Common Triggers:

  • The email contains suspicious links.

  • Unusual sender behavior (e.g., first-time email from an unknown domain).

  • Attachments with executable files or macros.

โœ… What to Do?

  • If you recognize the sender, click "Mark as Safe."

  • If unsure, click "Report & Delete."

    • Gmail users: The email will move to your Trash.

    • Outlook users: The email will be permanently deleted.


๐Ÿ“Œ Quarantined Emails: Managing Suspicious Emails

๐Ÿšจ Why are emails quarantined?
Emails that are moderately or highly suspicious are automatically moved to Quarantine for your review.

๐Ÿ”น How to Review Quarantined Emails

1๏ธโƒฃ You will receive an alert email notifying you about a quarantined message.
2๏ธโƒฃ Click "Review" in the email, or go to User Portal > Quarantined Emails anytime.
3๏ธโƒฃ The quarantined email will display key details:

  • From, To, Subject, Date/Time

  • Attachments (if any)

  • Reason for quarantine

๐Ÿ”น Actions You Can Take

  • โœ… Restore โ€“ If the email is safe, it will be moved to your inbox.

  • ๐Ÿ—‘๏ธ Trash โ€“ The email will be permanently deleted.

๐Ÿ’ก Did you know?
๐Ÿš€ You donโ€™t need to take action on every quarantined emailโ€”Guardz will automatically delete them after a set period (the time will be noted in your alert email).


๐ŸŽ“ Security Awareness Training

๐ŸŽฏ Why is this important?
Security awareness training helps protect you and your company against phishing, malware, and social engineering attacks.

๐Ÿ“Œ How to Access Your Training Assignments:

๐Ÿ”น Step 1: Receive an Email Notification

๐Ÿ“ฉ You will receive an email when a new training is assigned.

  • The email will come from your IT/security admin or "sec-portal.io".

๐Ÿ”น Step 2: Open the User Portal

1๏ธโƒฃ Click "Start Your Training" in the email.
2๏ธโƒฃ You will be redirected to your Awareness Training Dashboard.

๐Ÿ”น Step 3: Complete Your Training

  • Uncompleted assignments ๐Ÿ“– have a white background.

  • Completed assignments โœ… appear with a green background.

  • Overdue assignments ๐Ÿšจ have a red deadline warning.

Click on an assignment to start the training video. Pay close attention! There may be a quiz at the end.

๐Ÿ”น Step 4: Submit Your Training

๐Ÿ“Œ After watching all videos and answering the questions correctly, your assignment will be marked as completed.

โœ… Pro Tip: Don't wait until the deadline! Completing your training on time helps keep your organization secure.


๐Ÿ“Œ Need Help? Contact Your IT Administrator!

If you have any questions about:

  • Caution & impersonation banners

  • Quarantined emails

  • Security awareness training

๐Ÿ“ฉ Contact your IT/security administrator for assistance.

๐Ÿš€ Stay vigilant, stay secure! Guardz is here to help protect your organization.


๐Ÿ’ก Security is a shared responsibilityโ€”thank you for doing your part! ๐Ÿ”

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