๐ Your Guide to the Guardz User Portal
Introduction
Welcome to the Guardz User Portalโyour personal security dashboard! Here, you can:
โ
View & manage quarantined emails ๐ฉ
โ
Complete security awareness training ๐
โ
Take proactive steps to protect company data ๐
By actively using the portal, you help prevent phishing, malware attacks, and unauthorized access to your organization. Letโs get started!
๐ Getting Started: Accessing Your User Portal
๐ Portal Link: https://app.guardz.com/user-portal
๐น How to Log In
1๏ธโฃ Click the portal link above.
2๏ธโฃ Choose Google Workspace or Microsoft 365, depending on your organization's email provider.
3๏ธโฃ Sign in with your company email credentials.
4๏ธโฃ You will be redirected to your Guardz User Portal Dashboard.
โ Pro Tip: Bookmark the portal link for quick access!
๐ Navigating the User Portal
Upon logging in, your dashboard will look like this:
๐ Left Menu Options:
๐ก๏ธ Security Awareness Training โ Complete assigned security lessons.
๐ฉ Quarantined Emails โ Review emails flagged as potentially suspicious.
๐ก๏ธ Email Security: Impersonation & Caution Banners
๐จ Why Does Guardz Flag Emails?
Email is one of the most common attack vectors used by hackers. Guardz automatically scans all incoming emails and applies banners to warn you of potential threats.
๐น Impersonation Banners
๐ฅ Purpose: Alerts you if an email attempts to impersonate someone in your organization.
๐ Triggers:
The senderโs email address resembles an internal company address but isnโt matched.
The senderโs alias matches an internal user, but the email address differs.
๐ Example:
โ [email protected]
โ [email protected]
(notice the "o" replaced with "0")
โ What to Do?
Verify the sender before responding.
Report the email if it looks suspicious.
๐น Caution Banners
โ ๏ธ Purpose: Warns you about potentially risky emails that are not outright impersonations.
๐ Common Triggers:
The email contains suspicious links.
Unusual sender behavior (e.g., first-time email from an unknown domain).
Attachments with executable files or macros.
โ What to Do?
If you recognize the sender, click "Mark as Safe."
If unsure, click "Report & Delete."
Gmail users: The email will move to your Trash.
Outlook users: The email will be permanently deleted.
๐ Quarantined Emails: Managing Suspicious Emails
๐จ Why are emails quarantined?
Emails that are moderately or highly suspicious are automatically moved to Quarantine for your review.
๐น How to Review Quarantined Emails
1๏ธโฃ You will receive an alert email notifying you about a quarantined message.
2๏ธโฃ Click "Review" in the email, or go to User Portal > Quarantined Emails anytime.
3๏ธโฃ The quarantined email will display key details:
From, To, Subject, Date/Time
Attachments (if any)
Reason for quarantine
๐น Actions You Can Take
โ Restore โ If the email is safe, it will be moved to your inbox.
๐๏ธ Trash โ The email will be permanently deleted.
๐ก Did you know?
๐ You donโt need to take action on every quarantined emailโGuardz will automatically delete them after a set period (the time will be noted in your alert email).
๐ Security Awareness Training
๐ฏ Why is this important?
Security awareness training helps protect you and your company against phishing, malware, and social engineering attacks.
๐ How to Access Your Training Assignments:
๐น Step 1: Receive an Email Notification
๐ฉ You will receive an email when a new training is assigned.
The email will come from your IT/security admin or
"sec-portal.io"
.
๐น Step 2: Open the User Portal
1๏ธโฃ Click "Start Your Training" in the email.
2๏ธโฃ You will be redirected to your Awareness Training Dashboard.
๐น Step 3: Complete Your Training
Uncompleted assignments ๐ have a white background.
Completed assignments โ appear with a green background.
Overdue assignments ๐จ have a red deadline warning.
Click on an assignment to start the training video. Pay close attention! There may be a quiz at the end.
๐น Step 4: Submit Your Training
๐ After watching all videos and answering the questions correctly, your assignment will be marked as completed.
โ Pro Tip: Don't wait until the deadline! Completing your training on time helps keep your organization secure.
๐ Need Help? Contact Your IT Administrator!
If you have any questions about:
Caution & impersonation banners
Quarantined emails
Security awareness training
๐ฉ Contact your IT/security administrator for assistance.
๐ Stay vigilant, stay secure! Guardz is here to help protect your organization.
๐ก Security is a shared responsibilityโthank you for doing your part! ๐