Introduction
Welcome to the Guardz User Portal—your personal security dashboard!
Here, you can:
View & manage quarantined emails
Complete security awareness training
Take proactive steps to protect company data
By actively using the portal, you help prevent phishing, malware attacks, and unauthorized access to your organization. Let’s get started!
Getting Started: Accessing Your User Portal
Portal Link: https://app.guardz.com/user-portal
How to Log In
Click the portal link above
2. Choose Google Workspace or Microsoft 365, depending on your organization's email provider
3. Sign in with your company email credentials.
4. You will be redirected to your Guardz User Portal Dashboard.
Tip: Bookmark the portal link for quick access!
Navigating the User Portal
Upon logging in, your dashboard will look like this:
Left Menu Options-
Security Awareness Training – Complete assigned security lessons
Quarantined Emails – Review emails flagged as potentially suspicious
Email Security: Impersonation & Caution Banners
Why emails are flagged?
Email is one of the most common attack vectors used by hackers. Guardz automatically scans all incoming emails and applies banners to warn you of potential threats.
Caution Banners
Example:
Purpose:
Alerts you if an email attempts to impersonate someone in your organization
Warns you about potentially risky emails that are not outright impersonations
Warns you about cases that require extra attention (e.g., a first-time sender)
Triggers:
The sender’s email address resembles an internal company address but isn’t matched.
The sender’s alias matches an internal user, but the email address differs
The email contains suspicious links
Unusual sender behavior (e.g., first-time email from an unknown domain)
And many other parameters.
What to Do?
Verify the sender before responding
Report the email if it looks suspicious
If you recognize the sender, click "Mark as Safe"
If unsure, click "Report & Delete"
Attachments Passwords:
This feature may be enabled by your administrator to help keep your organization
secure.
If it is enabled and you receive an email with a password-protected attachment, you’ll need to enter the password before the file can be scanned.
The scan ensures that the attachment is safe to open.
Quarantined Emails: Managing Suspicious Emails
Why are emails quarantined?
Emails that are moderately or highly suspicious are automatically moved to Quarantine for your review.
How to Review Quarantined Emails
1. You will receive an alert email notifying you about a quarantined message
2. Click "Review" in the email, or go to User Portal > Quarantined Emails anytime
3. The quarantined email will display key details:
From, To, Subject, Date/Time
Attachments (if any)
Reason for quarantine
Actions you can take:
Restore – If the email is safe, it will be moved to your inbox
Trash – The email will be permanently deleted
Did you know?
You don’t need to take action on every quarantined email - Guardz will automatically delete them after a set period (the time will be noted in your alert email).
Security Awareness Training
Why is this important?
Security awareness training helps protect you and your company against phishing, malware, and social engineering attacks.
How to access your training:
Step 1: Receive an email Notification
You will receive an email when a new training is assigned.
The email will come from your IT/security admin or
"sec-portal.io".
Step 2: Open the User Portal
1. Click "Start Your Training" in the email.
2. You will be redirected to your Awareness Training Dashboard.
Step 3: Complete Your Training
Uncompleted assignments have a white background
Completed assignments appear with a green background
Overdue assignments have a red deadline warning
Click on an assignment to start the training video. Pay close attention! There may be a quiz at the end.
Step 4: Submit Your Training
After watching all videos and answering the questions correctly, your assignment will be marked as completed.
