Your Guide to the Guardz User Portal
Introduction
Welcome to the Guardz User Portal—your personal security dashboard! Here, you can:
View & manage quarantined emails
Complete security awareness training
Take proactive steps to protect company data
By actively using the portal, you help prevent phishing, malware attacks, and unauthorized access to your organization. Let’s get started!
Getting Started: Accessing Your User Portal
Portal Link: https://app.guardz.com/user-portal
How to Log In
Click the portal link above.
2. Choose Google Workspace or Microsoft 365, depending on your organization's email provider.
3. Sign in with your company email credentials.
4. You will be redirected to your Guardz User Portal Dashboard.
Pro Tip: Bookmark the portal link for quick access!
Navigating the User Portal
Upon logging in, your dashboard will look like this:
Left Menu Options:
Security Awareness Training – Complete assigned security lessons.
Quarantined Emails – Review emails flagged as potentially suspicious.
Email Security: Impersonation & Caution Banners
Why Does Guardz Flag Emails?
Email is one of the most common attack vectors used by hackers. Guardz automatically scans all incoming emails and applies banners to warn you of potential threats.
Impersonation Banners
Purpose: Alerts you if an email attempts to impersonate someone in your organization.
Triggers:
The sender’s email address resembles an internal company address but isn’t matched.
The sender’s alias matches an internal user, but the email address differs.
Example:
[email protected] → [email protected] (notice the "o" replaced with "0")
What to Do?
Verify the sender before responding.
Report the email if it looks suspicious.
Caution Banners
Purpose: Warns you about potentially risky emails that are not outright impersonations.
Common Triggers:
The email contains suspicious links.
Unusual sender behavior (e.g., first-time email from an unknown domain).
Attachments with executable files or macros.
What to Do?
If you recognize the sender, click "Mark as Safe."
If unsure, click "Report & Delete."
Gmail users: The email will move to your Trash.
Outlook users: The email will be permanently deleted.
Quarantined Emails: Managing Suspicious Emails
Why are emails quarantined?
Emails that are moderately or highly suspicious are automatically moved to Quarantine for your review.
How to Review Quarantined Emails
1. You will receive an alert email notifying you about a quarantined message.
2. Click "Review" in the email, or go to User Portal > Quarantined Emails anytime.
3. The quarantined email will display key details:
From, To, Subject, Date/Time
Attachments (if any)
Reason for quarantine
Actions You Can Take
Restore – If the email is safe, it will be moved to your inbox.
Trash – The email will be permanently deleted.
💡 Did you know? You don’t need to take action on every quarantined email—Guardz will automatically delete them after a set period (the time will be noted in your alert email).
Security Awareness Training
Why is this important?
Security awareness training helps protect you and your company against phishing, malware, and social engineering attacks.
How to Access Your Training Assignments:
Step 1: Receive an Email Notification
You will receive an email when a new training is assigned.
The email will come from your IT/security admin or
"sec-portal.io".
Step 2: Open the User Portal
1. Click "Start Your Training" in the email.
2. You will be redirected to your Awareness Training Dashboard.
Step 3: Complete Your Training
Uncompleted assignments have a white background.
Completed assignments appear with a green background.
Overdue assignments have a red deadline warning.
Click on an assignment to start the training video. Pay close attention! There may be a quiz at the end.
Step 4: Submit Your Training
After watching all videos and answering the questions correctly, your assignment will be marked as completed.
Pro Tip: Don't wait until the deadline! Completing your training on time helps keep your organization secure.
Need Help? Contact Your IT Administrator!
If you have any questions about:
Caution & impersonation banners
Quarantined emails
Security awareness training
Contact your IT/security administrator for assistance.
Stay vigilant, stay secure! Guardz is here to help protect your organization.
Security is a shared responsibility—thank you for doing your part!