Admins can apply exclusions for a specific machine, but not for all devices under the customer or your global settings. This can be configured directly in the SentinelOne console by using Groups and Group-level exclusions.
1. Create a Device Group
In the SentinelOne console:
Select the customer (Site).
Click + next to the customer name to create a new Group.
Go to Sentinels, find the affected device, and move it into that Group.
2. Apply Exclusions to the Group
In SentinelOne, go to Exclusions → New Exclusion.
Choose the Site and the specific Group you created.
Add needed exclusions (file paths, processes, certificates, etc.).
Only devices in that Group will receive these exclusions.